July 2005

Veteran's Gazette
Springfield Employment & Training Center
1300 South Ninth Street

TELLER

This month we want to cover another entry level occupation, teller.

Bank tellers help customers with their banking activities. They carry out routine banking operations, cash checks and accept deposits and payments. They handle withdrawals and prepare cashier's checks for customers, sell products such as travelers' checks or savings bonds. In addition, tellers give information and answer questions about accounts or services. Some tellers inform customers about foreign currency rules and exchange rates. If customers are interested, tellers may refer them to a customer service representative or explain and process paperwork for a variety of services themselves. In addition, banks are offering 24-hour phone centers. These centers are usually staffed by customer service representatives who can handle a wide variety of banking needs. As a result of these changes, tellers who are trained to provide a variety of services will be in greater demand in the future.

Wages for tellers range from roughly $8.50 to $11.25 Hr depending on previous cashier & customer service experience. Also with new branch offices popping up on almost every street corner banks are continuously looking for new tellers.

The outlook is for a continually growing number of tellers needed, over 1,000 more by 2012, not to mention the numbers needed to replace current tellers moving up to higher level positions.

Bank tellers usually start by performing simple transactions for customers, such as cashing checks and depositing money. After a few weeks of training, they become full-service tellers. Tellers with experience and training can advance to head teller, customer service representative, new account clerk or higher. Tellers who have excellent skills and some college or special training may advance to management positions. Banks encourage advancement by providing help with education and other training.

 

INTERVIEW THANK YOU NOTES

Following the interview most individuals forget the most important item, sending the interviewer/s thank you note/s. Sending a Thank You note lets the employer know:

1 - You really want the job
2 - You appreciate the time they took to talk to you,
3 - You follow up on everything you do.

Now here are some thank you note tips.

1. Write in a personal but professional style.

2. Be positive & confident in your tone.

3. Be brief & to the point, one page, no more.

4. Refer to the specific topics that were discussed in the interview, if necessary expand on some you discussed but did not get a chance to talk about in full.

5. Reinforce all your good points.

6. Reaffirm your desire for the position, and why they should offer it to you.

7. Use the same paper & envelope type you used in other correspondence with the company.

8. Be sure to SPELL CHECK your note before you send it.

   

 

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